Customer Testimonials

Dear Michael,

I want to thank this wonderful staff, and especially Mike, for helping me get through a difficult time. Your understanding and assurance had really helped me, and I am so thankful it’s over.

God bless you all,
Clarice Masini
October 27, 2010

Hi Cheryl,

I received the appraisal reimbursement check in today’s mail. Thank you so much for your efficient and caring personal attention and follow-up in all of the aspects of our Reverse Mortgage from start to finish. Please stay in touch and we’ll do the same.

Warm Regards,
D. & T. Raley
October 28, 2010

Good afternoon Michael,

Susan and I want to thank you for the excellent service and the efficiency of your staff. Cheryl went out of her way to answer all of my questions in a prompt manner.

The Notary was on time and explained all of the forms and their function.
It was a pleasure working with you, and I will be happy to recommend your services.

Cordially yours,
L. M. Levy
May 5, 2010

Dear Cheryl,

We thank you with all of our hearts for the kindness, for the great courtesy, which you have shown us in processing our loan.

Sincerely,
Mr. and Mrs. C. Wallace

Dear Carol,

I just wanted to thank you for the speedy and efficient processing of our mortgage. Everyone we dealt with at Trinity Mutual was friendly, helpful and knowledgeable which made our experience pleasant and worry free.

We hope you will share this letter with the rest of the staff. We will recommend Trinity Mutual to our family and friends, and will gladly provide a written recommendation anytime. Thank you.

Sincerely,
B. & L. Rennison

Dear Carol, Sheryl, and staff,

How do you say “thank you” to a group of people who have “changed” your lives? Bing and I were shown patience, professionalism, and most of all, a caring friendship.

So, thank you, thank you, thank you and God Bless you all.

Sincerely,
G. & B. Yee

It is with great pleasure I write this letter of recommendation for Michael Fullam, EA, CSA.

Not only is Michael most personable, but he is also incredibly knowledgeable and well-informed as senior loan advisor for reverse mortgages. It was in this capacity that I met him and learned about the reverse mortgage I was intending to engage in. He educated me about this process by providing me with information about the various agents involved.

He helped me navigate the steps all along the way and was quick to provide me with in-depth answers to all of my questions, making me feel safe and secure. The reverse mortgage was recently completed and I am delighted with the results.

As, I said to one of Michael’s colleagues, “I thought he was too good to be true.”, and yet he fulfilled all of my expectations and more. Again, I am very happy to write this letter for Michael Fullam, and strongly recommend him.

Very truly yours,
Lona French, PhD

Dear Michael:

Prior to the Reverse Mortgage program my limited retirement income had me constantly concerned with finances. Now, thanks to Reverse Mortgage, I am able to continue my retirement at peace financially. Knowing that I can stay at home for as long as I want and that my family will benefit from additional equity earned is of great comfort to me.

The knowledge and professionalism by you and your support staff was greatly appreciated. My questions were answered, many several times over, with patience and genuine concern that I truly understand what is transpiring through every step of the process.

To say that Reverse Mortgage has made a huge difference in my life in an understatement. I will continue to praise and recommend reverse mortgage and your company to all who are interested.

Once again I thank you.

Sincerely,
PLJ
Solano County