Customer Testimonials

Dear Michael,

I want to thank this wonderful staff, and especially Mike, for helping me get through a difficult time. Your understanding and assurance had really helped me, and I am so thankful it’s over.

God bless you all,
Clarice Masini
October 27, 2010

Hi Cheryl,

I received the appraisal reimbursement check in today’s mail. Thank you so much for your efficient and caring personal attention and follow-up in all of the aspects of our Reverse Mortgage from start to finish. Please stay in touch and we’ll do the same.

Warm Regards,
D. & T. Raley
October 28, 2010

Good afternoon Michael,

Susan and I want to thank you for the excellent service and the efficiency of your staff. Cheryl went out of her way to answer all of my questions in a prompt manner.

The Notary was on time and explained all of the forms and their function.
It was a pleasure working with you, and I will be happy to recommend your services.

Cordially yours,
L. M. Levy
May 5, 2010

Dear Cheryl,

We thank you with all of our hearts for the kindness, for the great courtesy, which you have shown us in processing our loan.

Sincerely,
Mr. and Mrs. C. Wallace

Dear Carol,

Our reverse mortgage escrow closed on March 11 so I apologize for being rather late with this note. I just wanted to thank you for the speedy and efficient processing of our mortgage. Everyone we dealt with at Trinity Mutual was friendly, helpful and knowledgeable which made our experience pleasant and worry free.

Of particular note was the help we received from Cheryl McNeil. She was always available and happy to answer our questions and her attention to detail got all of the “i’s” dotted and the “t’s” crossed so that the loan processed quickly and effortlessly.

We hope you will share this letter with Cheryl and the rest of the staff. We will recommend Trinity Mutual to our family and friends, and will gladly provide a written recommendation anytime. Thank you.

Sincerely,
B. & L. Rennison
May 18, 2010

Dear Carol, Sheryl, and staff,

How do you say “thank you” to a group of people who have “changed” your lives? Bing and I were shown patience, professionalism, and most of all, a caring friendship.

So, thank you, thank you, thank you and God Bless you all.

Sincerely,
G. & B. Yee
February 19, 2010